ITS Services Status

Upcoming Maintenance

9/9/2010 12:01 PM	ISP Planned Maintenance
9/10/2010 5:00 PM	DEFINE Internals/Enterprise Workflow Planned Maintenance
9/13/2010 8:00 PM	Austin Active Directory Planned Maintenance
9/14/2010 5:00 PM	DPUSER Planned Maintenance
9/14/2010 5:30 PM	Apollo Planned Maintenance
9/14/2010 8:00 PM	Austin Active Directory Planned Maintenance
9/14/2010 10:00 PM	University Wiki Service Planned Maintenance
9/15/2010 10:30 AM	TIM Planned Maintenance
9/15/2010 8:00 PM	Austin Active Directory Planned Maintenance
9/16/2010 8:00 PM	Austin Active Directory Planned Maintenance

All Upcoming Maintenance

Current Service Interruptions

9/9/2010
1:52 PM

RESOLVED:Remedy server restart required

Service Restored

The Remedy 7 service was back up and and both the web and desktop clients are functioning as expected as of 13:40.

Note: the web client will be uncommonly slow until the forms re-cache on the server, which will happen the first time that someone accesses each from the mid-tier. It should be back to normal speed inside fifteen minutes or so.

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At 13:34 today the Help Desk reported problems logging into remedy via either the desktop or web client, and others were reporting desktop client crashing.

 

9/8/2010
3:52 PM

RESTORED:  Unplanned Maintenance for Enterprise Workflow - bug deployment

Service Restored

Maintenance has concluded.

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The Enterprise Workflow team will be deploying a bug fix to PROD from 3:32 to 3:35p.  No service interruption is expected.

Past Service Interruptions