Help & Support / Oracle
Getting Started
FAQs
- Can licenses purchased under this agreement be moved from one University-owned computer to another?
- Can licenses purchased under this agreement be transferred to another department or unit?
- Do I have to pay any support fees for the site licensed products?
- Do I have to pay any up-front licensing fees for the site licensed products?
- How Can I Obtain Technical Support From the Vendor?
- How Do I Make a Purchase Under This Agreement?
- Is Training Available?
- May I contract with a facilities management firm ("outsourcer") to run Oracle products?
- May I use covered products at home or on a personal computer?
- What about third party products that include Oracle?
- What are the benefits of the Oracle Master Agreement?
- What do I do about my existing licenses and technical support?
- Who may use the products covered under the Oracle Master Agreement?

