Help & Support / SmartVoice Voice Mail
Getting Started
- Add, Change, or Cancel Service
- Installing and Opening SmartVoice Desktop Software
- Logging In to SmartVoice Web Online
- Ordering New SmartVoice Service
- Setting Up Your Voice Mailbox
- Types of Voice Mail Boxes
Service Management
- Canceling SmartVoice Service
- Forwarding Voice Mail to Email
- Mac OS X 10.7 (Lion) SmartVoice Desktop Client
Troubleshooting
- Can't Receive Faxes
- Dealing With a Full Mailbox
- Known Issues: Cannot Open Voice Message Forwarded to Microsoft Outlook
- Known Issues: Outlook and Entourage Filtering Forwarded Messages to Junk E-mail
- Known Issues: Setting the Correct Time Zone
- Resetting a Forgotten Voice Mail Password
- Switching From a Non-EID to an EID Mailbox
- The Phone Just Rings and Voice Mail Doesn't Pick Up
- Turning Off the Telephone's Red Indicator Light
External Resources
Advanced Topics
- Caller Transfer Feature
- Changing SmartVoice Mailbox Assignments
- Desktop or Web Access: Scheduling Voice Greetings
- Playing Voice Messages Automatically, Without the Message Envelope
- Receiving Notification of New Messages on a Pager
- Setting the Voice Message Expiration Limit
- Turning Off "Called, No Message" Notices in SmartVoice
Desktop Access
- Adding Contact Information to SmartVoice
- Creating New SmartVoice Messages
- Deleting Voice Messages
- Listening to Voice Mail Messages
- Reading File Attachments in SmartVoice
- Replying to and Forwarding Voice Messages as Email
- Sending File Attachments in SmartVoice
- Viewing Message History in SmartVoice
Telephone Access
- Changing Your SmartVoice Password
- Creating and Sending Voice Messages
- Deleting Voice Mail Messages
- Enabling Voice Greetings
- Forwarding Voice Messages
- Listening to Voice Mail Messages
- Logging In to SmartVoice Voice Mail
- Recording Voice Greetings
- Setting Voice Message Sensitivity
- Using Express Voice Messaging
Web Access
- Adding Contact Information to SmartVoice
- Creating New SmartVoice Messages Online
- Forwarding Voice Messages Online
- Listening to Voice Messages Online
- Reading File Attachments Online in SmartVoice
- Replying Online to Voice Messages
- Sending File Attachments Online in SmartVoice
- Viewing Message History Online in SmartVoice
