Help & Support / Telephone Service
Getting Started
- Deskset Information: Meridian 9000 Series Analog
- Deskset Information: Meridian MBS II Digital
- Deskset Information: VoIP Desksets
- General Information: About VoIP
- General Information: Departmental PBXs
- General Information: Introduction
- General Information: Long Distance Authorization Codes
- General Information: System Tones
- General Information: Telephone Diagrams & Terms
- Getting Telephone Support
- Selecting Telephone Desksets
- VoIP User Guide
Troubleshooting
- 809 Phone Scam Being Reported
- Is There a Way to Block Unsolicited Telemarketing Calls and Faxes?
- Types of Wall Jacks Used on Campus
- VoIP Phones: A message on the screen says a cable is unplugged.
- VoIP Phones: I moved my phone to a different outlet and now my phone does not work.
- VoIP Phones: My Bluetooth headset does not work with my VoIP phone.
- VoIP Phones: My computer is plugged into my phone and my computer is not working.
- VoIP Phones: My phone is acting weird.
- VoIP Phones: My phone keeps going to sleep after a period of no use.
- VoIP Phones: My VoIP phone should have two phone lines, but I can only see the first phone line.
- VoIP Phones: Phone is completely dead.
- What Do I Need to Know About My Wall Jack When Contacting ITS?
- What Is the Difference Between an ACO and a Wall Jack?
- Which of the Outlets Is for the Telephone and Which Is for My Computer?
Service Management
- Custom Calling Features (CCF): Abbreviations
- Custom Calling Features (CCF): Call Forward All Calls (CFI)
- Custom Calling Features (CCF): Call Forward Busy (CFB)
- Custom Calling Features (CCF): Call Forward No Answer (CFD)
- Custom Calling Features (CCF): Call Hold (CHD)
- Custom Calling Features (CCF): Call Park (PRK)
- Custom Calling Features (CCF): Call Pickup (CPU)
- Custom Calling Features (CCF): Call Transfer
- Custom Calling Features (CCF): Call Waiting / Disable Call Waiting
- Custom Calling Features (CCF): Chain Dialing Numbers From a Speed Calling List
- Custom Calling Features (CCF): Conference: 3-Way (3WC)
- Custom Calling Features (CCF): Conference: Meet-Me
- Custom Calling Features (CCF): Conference: Multi-conferee
- Custom Calling Features (CCF): Consultation Hold
- Custom Calling Features (CCF): Definitions
- Custom Calling Features (CCF): Directed Call Park (DCPK)
- Custom Calling Features (CCF): Directed Call Pickup (DCPU)
- Custom Calling Features (CCF): Hold (HLD)
- Custom Calling Features (CCF): Last-Number Redial (LNR)
- Custom Calling Features (CCF): Make Set Busy (MSB or MSBI)
- Custom Calling Features (CCF): Message Waiting (MWT)
- Custom Calling Features (CCF): Quick Reference Guide
- Custom Calling Features (CCF): Ring Again (RAG)
- Custom Calling Features (CCF): Speed Calling, Long List (SCL)
- Custom Calling Features (CCF): Speed Calling, Short List (SCS)
- Custom Calling Features (CCF): Station Classes of Service (Calling Capabilities)
- Making Calls (Long Distance): Calling Cards
- Making Calls (Long Distance): Calling Collect
- Making Calls (Long Distance): Personal Calling Cards and Credit Cards
- Making Calls (Long Distance): Third-number-billed Calls
- Making Calls (Long Distance): University Authorization Codes, Domestic Calls
- Making Calls (Long Distance): University Authorization Codes, International Calls
- Making Calls: Emergency Calls
- Making Calls: Getting Directory Assistance
- Making Calls: Local Calls
- Making Calls: Toll-Free Numbers
- Making Calls: University Calls
- Navigating VoIP Workflows
- Ordering Phone Books From AT&T
- Ordering: Telephone Desksets
- Ordering: Telephone Lines and Wall Jacks
- Ordering: VoIP Desksets
